Refund policy

Refund Policy

Booking

A booking is considered firm based upon; having contacted the studio and received confirmation of your booking in writing from a member of Lordsmill Studios Staff. If booking within 24 hours, please call us to make sure we can accommodate you.

Payment and Cancellation

Studio bookings must be paid for on the day of the shoot. All payments are non-refundable. 

Cancellations made within 48hrs before the booking time, will incur a charge of 50% of the full studio booking rate. 

Postponement

A client postponing a confirmed booking will be charged 50% of the full studio rate unless made 48hrs before the booking time. The other 50% will be added to the client's balance.